I would prefer to leave it here, but since I said something earlier [Umbrellas], I should follow-up.
The installers-who-shall-not-be-named did an inadequate job.
They they tried to pass it off as adequate.
It took an hour of yelling to convince them to fix it.
It took a week to fix it.
We were treated like filth.
What ever happened to customer service and the pursuit of excellence?
Still, it’s better than the hitch installation in our previous truck. Those folks punched a hole in the fuel tank.
Thank you for reading,
Katherine Walcott
Congratulations! One small step…but a big one.
customer disservice seems to be the norm these days. i can feel my blood pressure rising just thinking about some things going on that shouldn’t be.
🙂 😦